I just come back from Museums and the Web 2009 in which I have presented a paper written together with Joanna Saad-Sulonen and Lily Díaz. In this article we compare the use of Urban Mediator in Kiasma (A museum on contemporary art in Helsinki) and ImaNote in Design Museum Helsinki.
The paper is: Using On-Line Maps for Community Generated Content in Museums and the presentation is also available from the Conference website.

In a previous version of the same conference we published a paper that tells about our experience using ImaNote to gather visitors-generated content in Kunsthall (Taidehalli). This paper is: Visitors’ Voices.

Forthcoming is a paper accepted for publication in Nordes (Nordic Design Research Conference) about “Customizing an Annotation Tool for Museum Community Generated Content”.